El Paso Children's Hospital
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Your Visit

Home» Patients/Families » Your Visit

El Paso Children's Hospital Patients and Families

Where to Park

  • Self Parking is available at no cost at the Visitors Parking Garage located in the front of the hospital at the corner of Alameda & Raynolds.

When You Visit

Visits from family and friends play important roles in your child’s recovery during their experience at El Paso Children’s Hospital.  We welcome family members, siblings, and friends to visit. To ensure patient safety, security and protection, it is important that you follow these guidelines. Your understanding and cooperation is greatly appreciated.

  • We ask that visitor who are not feeling well (fever, cough, and other symptoms of illness) refrain from visiting. 
  • Parents or legal guardians may be with their child at any time.
  • For all other visitors, visiting hours are 8am-8pm.

Checking In

  • All visitors and must report to the information desk for a screening.
  • They will be issued a color-coded pass prior to accessing the hospital units.  Please ensure all visitors keep the pass visible on them.

 

Spending the Night

  • Parents and guardians may visit any time, day or night, and two adults may stay overnight.
  • One adult friend or family member assigned by the parent/guardian may stay overnight in their place.

Patient & Family Safety

Plants & Balloons

  • Live plants and  flowers are not allowed in the hospital. They can let bacteria, molds and fungus grow. 
  • Mylar (metallic) balloons for patients are welcomed. However, latex (rubber) balloons are not allowed anywhere in the hospital because such balloons are a choking hazard for young children and can cause al Allergic reactions for patients and staff.

Parking Tips

  • Lock your Car
  • Take your Keys
  • Hide your belongings

Security

  • Our security team is available 24/7, 365 days a year to assist in any security related issues or concerns.  Example: lost property, secure valuables, provide escort to parking facility.
  • To contact our security please call (915) 521-7672.

Valuables

  • We recommend that all personal valuables be left at home, including expensive clothing, electronic equipment, large sums of money, and valuable jewelry.

 

Summary of Rights

  • FCRA Summary of Rights
  • Patient Rights

Quick Facts

El Paso Children's Hospital Quick Facts
  • • Approximately 225,000 square feet
  • • Pediatric Emergency Department
  • • Pediatric Rehabilitation
  • • Family Break Areas
View More

Bill Pay

For your convenience, pay your bill online.
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Gallery

EPCH Gallery View all photo galleries.

News

  • Ray Mickens & NFL Players Visit Patients at El Paso Children’s Hospital
  • Neonatologist
  • March of Dimes Walk-2013
  • JLEP Music Therapy Good Time Singers Entertain Patients

Careers

Join the team of professionals whose mission is to provide compassionate, family-friendly care for children.
We invite you to apply online today.

Code of Conduct

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Contact Us

4845 Alameda Ave.
El Paso, Texas 79905
915.298.5444
Click Here for directions
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