Dear El Paso Children’s Hospital Family,
In an ongoing effort to provide our patients with quality services, El Paso Children’s Hospital (EPCH) is in the process of renegotiating our contracts with Medicaid managed care organizations (MCOs) who administer Medicaid benefits. We delivered notice of intent to terminate our Medicaid contract with Superior HealthPlan (Superior). The notice establishes a specific deadline for a new contract to be in place by midnight March 21, 2018, or EPCH and our facilities and physicians will be out of Superior’s network effective March 22nd.
It is important that we reestablish this contract to continue to keep families close to home. We value our long-standing relationship with Superior and we are committed to continuing good-faith negotiations to reach a new agreement to ensure your child continues to receive family centered care from our hospital.
Anyone with questions or concerns should call EPCH and speak with Irene Bacos at 915-242-8377 Monday – Friday 8a.m. – 5p.m.. All calls after 5p.m. will be returned the next business day. Additionally, we have provided a Frequently Asked Questions document. We will also be providing updates via our social media page, website and through news releases.
Chief Executive Officer
El Paso Children’s Hospital