Medical Records Release
How to Request Records By Mail or Fax
1. Download and complete a request for medical records release form.
Medical Records Release
Download Medical Records Release
Medical Records Release Instructions
2. Pay Fees
Before submitting your request, you will need to:
Pay any state-required fees by calling the Medical Records Department
Show proof of identity with a government issued photo ID
Fax the completed form to (915) 242-8574
Requesting copies of your medical records for continued care can be mailed or faxed directly to the physician without charge.
3. Mail Your Request
Your request will be processed and mailed to the address on the authorization form, or you may call to arrange pick up. Please allow a minimum of 3-5 business days from the date we receive your request for us to process it.
Mail your request to:
Health Information Management Department
El Paso Children’s Hospital
4845 Alameda Avenue
El Paso, TX 79905
If you have questions or concerns, please contact:
Stephanie Hubbard, HIM Manager
Phone: (915) 242-8575
Email: [email protected]
Other Record Requests
Death Certificates
Please contact your funeral home to obtain copies.
X-Ray Images
Please call (915) 242-8353 to obtain images.
Patient Billing
If you have question about billing, please call (915) 242-8550 or click here.